1. If your shipping cost is lower than what you paid at time of postage, i will refund you the difference or offer you store credit to the same value 
  2. I understand that international shipping is high and I’m working to try to resolve this for you, for USA and Canada you can purchase from love pollution, link on home page….the rest of the world I’m working on it!!  My shipping costs are fixed up to 2 kg, if your order is heavier I will contact you for extra shipping cost.  If you literally only want one collection please email me and Ill sort out cheaper shipping.
  3. All UK packages are sent tracked courier to ensure orders do not go missing.  We do NOT make on postage these are not our prices.  The price is charged once so if you add more items to your basket the postage will not increase.  If you do add a huge amount of over 2 kg then we will contact you to arrange extra shipping charges.
  4. Shipping worldwide will be sent tracked via Airmail through Royal Mail or courier.  If you do not choose tracked option we cannot be responsible for your item going missing or getting damaged.  This is why we offer a tracked option.  This ensures orders can be tracked to avoid problems.  Again the prices are royal mail and courier  prices not ours.  We do not increase the price per collection.  It is one cost no matter how many you order, under 10 collections, or 2 kg, then courier is required.  We will contact you to arrange a quote to cover it.   We accept no liability of missing orders, but we will certainly help investigate any issues where we can.  All postage costs will be calculated at checkout.
  5. wholesale please contact me via email.
  6. If you don’t receive a paypal payment email confirmation please contact me at bubbasmeltys@gmail.com to sort another payment option